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THIS COURSE IS FOR
16–25 year olds aiming for hospitality, retail or events roles.
YOU'LL LEARN
Give a positive first impression; Communicate clearly; Handle complaints professionally
ABOUT THE COURSE
Great service leads to happy customers and repeat business. Learn how to greet people, listen well and solve problems without stress. Practise clear language on the phone, online and face to face. These skills show employers you are ready to represent their brand.
Price: £
35
Duration (mins):
32 mins
Approved by:
CPD
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